Purpose of Position | |
· Develops and implements a market driven sales strategy that drives revenue and margin growth for DPD
· Ensure objectives are fully aligned with BU’’s strategic plan and business unit goals · Builds key customer relationships, identifies business opportunities, negotiates and closes business deals · Drives key BU growth opportunities increasing leads generated and bids submitted · Maintains an extensive knowledge of current market conditions and developing opportunities · Develops and enhances our existing market position across the full range of products, services and training · Works to defined business development objectives within tiered key accounts · Identifies and develops adjacencies across both markets and applications · Utilises and supports the development of processes and tools that drives proactive key account management activities · Seeks to continually raise the bar on sales performance and personal development focus areas · Accurately maps, documents and reports key data and activities related to business development function |
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Company Values | |
Profitable New Business | Selects the right business opportunities that optimise time and resource bringing business that fits the Darchem business and margin profile |
Productivity & Cost Improvements | Helps the business to continuously improve through proactive collaboration and customer insights that support right sized and appropriate solutions |
Value Based Pricing | Understands our customers intimately tying Darchem value add to distinct customer business imperatives and objectives that align with market pricing levels and expectations |
Qualifications & Requirements |
· Preferably educated to degree level, or possesses relevant business and industry experience
· Strong and thorough knowledge of the marine market including key stakeholders · Thorough understanding of market trends, regional influences & marine market drivers · Associated knowledge of marine applications including MRO and capital projects activities & revenue streams · Ability and willingness to travel globally · Travel 50% of the time both domestically and internationally · Able to perform key elements of the role to a high standard continually raising the bar · Full Driving Licence (3 points or less) |
Role Responsibilities |
Develops and implements a market driven sales strategy that drives revenue and margin growth for DPD
· Accountable for results and achievements for specified industry & allocated sales region · Understands and drives profitable business targets, effectively managing self towards achieving set & defined objectives · Attends industry events and promotes Darchem, systematically expanding contact base and network · Identifies and manages strategic growth opportunities, prioritising time & resource to ensure effectiveness · Maintains an extensive knowledge of current market conditions and developing opportunities · Develops and enhances Darchem’s existing market position across the full range of products, services and training · Ensures objectives are fully aligned with BU’’s strategic plan and business unit goals
Builds key customer relationships, identifies business opportunities, negotiates and closes business deals
· Maintains a thorough knowledge of key accounts and develops detailed and effective plans to position company as strategic business partner · Builds key customer relationships within designated key accounts systematically expanding network of contacts · Develops extensive industry experience and network in related product, service and associated disciplines · Effectively manages client relationships providing timely responses and exceptional levels of service · Applies a key account management process including key principles of customer insight, orientation & segmentation · Networks through industry events, visits, forums & platforms securing new business & leveraging available channels driving new strategic growth opportunities. · Thoroughly researches and understands key customers and their business, products, industry, goals and objectives that drive their business requirements marrying these with Darchem capabilities to offer effective & aligned solutions · Understands the competitive landscape & dynamic within their market and key customer accounts · Make presentations on solutions and services that meet or predict clients’ future needs
Internal Customer Management & Service Orientation
· Understands and collaborates with internal Darchem departments to effectively deliver to promise · Can navigate internal organisation effectively applying policies & tools that enable outcomes in line with procedures · Owns opportunities & holds others accountable for outcomes · Able to make things happen with a quick call or email · Can align & lead a tailored team to affect an outcome to relevant timelines · Maintains a good knowledge & understanding of activities across the business to manage approach accordingly
Drives key BU growth opportunities increasing leads generated and bids submitted
· Focuses on delivering against target holding themselves accountable for results · Builds, manages and maintains a substantial opportunity pipeline · Increases the number of leads, enquiries & bids submitted by Darchem maintaining opportunity pipeline health · Effectively captures & maintains opportunity data within CRM ensuring information is accurate & current · Utilises & provides data & reports to enable effective decision making & adjustment in line with business needs · Applies appropriate time & effort as needed to ensure new business pipeline is continually maintained
Works to defined business development objectives within tiered key accounts
· Has defined & documented BD activities for all targeted opportunities · Adapts, manages and prioritises effectively based upon changing opportunities for self and team · Monitors and research’s market and application adjacencies to qualify business opportunities including product & service portfolio options · Ensures that all sales opportunities are fully captured and fully explored · Oversees the effectiveness of key accounts by: o Reviewing effectiveness of planning and execution o Reviewing effectiveness of inter department communication across the business working to common goals
Utilises and supports the development of processes and tools that drives proactive opportunity development activities
· Understands and can effectively apply strategic account management principles · Builds & applies experience of reporting software and associated productivity tools · Identifies and qualifies potential new client accounts through online research & industry databases · Contributes to the development of new systems, procedures and initiatives that will assist the business · Maintains a good knowledge of IT systems including Microsoft Office & TEAMS
Seeks to continually raise the bar on sales performance and personal development focus areas
· Self-driven with thorough attention to detail · Looks for opportunities to lead & set high standards seeking to continually improve · Flexible with a determined and ambitious approach to sales · Able to display agility in daily work and a positive attitude to all aspects of the role · Self-starter and at ease in a team environment · Consistently demonstrates personal values that are aligned with Darchem and Transdigm values · Freely shares organisational knowledge, insight, best practice and ideas in support of others · Proactive & self-motivated, effective in managing self, time and associated activities |