Purpose of Position | |
· Manages and facilitates the delivery of high-quality proposals against received customer requirements and contract changes for the marine market
· Ensures accuracy and mitigates risk by effectively vetting cost profiles by ensuring bids detail is socialised and agreed with appropriate internal stakeholders · Leads activity scope and tasks management for the development of marine bids to deliver proposals to required timeframe · Initiates and manages sales to project hand over meetings to ensure the seamless transition of bookings to execution phase · Acts as primary point of contact for marine proposals activity & management · Supports approvals process and development of materials for RFA meetings · Monitors, manages and maintains margin profiles for marine bids · Provides accurate & up to date progress reports on both a scheduled and ad hoc basis · Ensures the correct & consistent application of proposals department tools, processes and standard work for marine bids, working closely with the technical bids manager. · Supports the continuity, consistency & alignment of marine bids structure, content & delivery · Develops and applies departmental metrics that drive optimised proposal deliverables and measures effectiveness · Acts as a core CRM user ensuring that all marine bids are accurately entered and tracked in the CRM system · Ensures marine bids are fully aligned with BU’’s strategic plan and business unit goals as well as Transdigm 3P’s · Works closely with the Marine Business Development Manager supporting market objectives and customer interactions as needed · Holds extensive knowledge of key customers developing distinct insights into client bid preferences & expectations · Understands key account management principles & the part bidding best practice plays in seamless customer experiences · Develops and trains other team members in Marine market, products and services. Imparting knowledge through coaching, specific training and producing documentation. · Manages and develops the Marine product and service portfolio, including business cases to support the technology road map |
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Company Values | |
Profitable New Business | Recognises the business opportunities that that fits the Darchem business and margin profile & expectations |
Productivity & Cost Improvements | Helps the business to continuously improve through proactive collaboration working to optimise approach, lean out process & maximise productivity |
Value Based Pricing | Understands Darchem’s intrinsic value to customers and clearly articulates this in both written & verbal communication with the team & customers |
Qualifications & Requirements |
· Preferably educated to degree level, or possesses relevant business and industry experience
· Strong & proven knowledge of bidding process & key drivers for customer service excellence · Highly motivated to support work winning activities, setting & continually raise the bar · Knowledge & understanding of the marine industry essential · Able to work to tight deadlines putting forth extra effort where needed · Proven understanding of proposal & procurement processes, as well as quality systems · Able to take a flexible approach, adapting & shifting priority as circumstances dictate · Can write compelling proposals with strong attention to detail · Comfortable holding themselves & others accountable for results · Able to perform key elements of the role to a high standard continually raising the bar · Full Driving Licence (3 points or less) |